Refund policy

Returns
Our policy lasts 15 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such a controllers, solar panels, batteries or chargers cannot be returned.

Additional non-returnable items:
Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Peoducts with obvious signs of use that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error .

Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be made to account details provided, within a certain amount of days.

 There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at solartalkers@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at solartalkers@gmail.com and send your item to: 9 Lawal Ayodele Street Ikorodu NG 23401.